1.0 Our beliefs regarding user privacy and data protection
- User privacy and data protection are human rights.
- We have a duty of care to the people whose data we process.
- Data is a liability, it should only be collected and processed when absolutely necessary.
- We loathe spam – totally.
- We will never sell, rent or otherwise distribute or make public your personal information.
2.0 Relevant legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
3.0 Personal information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
3.2 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
3.3 Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the MailChimp database, you will receive periodic (these are usually quarterly) newsletter-style emails from us.
4.0 How we store your personal information
We do not store your personal information on this website, as detailed in section 3.2.
5.0 About this website’s server
This website is hosted by Pedwar.
Some of the data centre’s more notable security features are as follows:
- ISO27001 accredited
- 24 x 7 on-site security strict access policy
- Photo ID & zonal swipe card entry & anti-tailgating technology
- External and internal CCTV centrally monitored
- Perimeter fencing with controlled gate access
- Reinforced walls
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
6.0 Our third-party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All of these third parties are based in the USA or UK and are EU-U.S Privacy Shield compliant.
7.0 Data Breaches
We will report any unlawful data breach of this website or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8.0 Data Controller
The data controller of this website is: Heath Marketing Limited, a UK Private Limited Company with company number: 06753889
Whose registered and operating office is:
Cardiff CF15 7QR
Mrs Carmen Gray
Director, Heath Marketing Limited
Telephone: 02920 813272
- Change log
28/02/18: Section 5 updated